SurroundHealth Spring Updates & Milestones

3 years and nearly 6,000 members.  It’s hard to believe how much we’ve grown over the past few years and how many talented and unique people we have met and collaborated with along the way. As we approach this member milestone, we’d like to give a big “Thanks!” to all of you for your continued support and contributions to the SurroundHealth community. A special shout out to all of our community contributors who have shared articles and resources with us.

Take a look at our top articles, to date:

Have you visited our SH webinar archive?

Here’s your chance to watch (or re-watch) all past SurroundHealth webinars and also access tools and resources share by some of the speakers.

Topics include health literacy, mhealth, numeracy, behavior change strategies, professional development- and more!

Also stay tuned for upcoming webinars in the future.

Share with us: What is your favorite part of SurroundHealth?

Join us in celebrating our birthday by sharing on Twitter your favorite things about SurroundHealth! Just tweet @SurroundHealth using #SHbday :)

If you’re not on Twitter, leave us a message on SurroundHealth—we love hearing from you!

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“Corporate Universities” and the Challenge of Retention

This blog is derived from a SurroundHealth article written by Christopher Kelly, Med, entitled, “Re-evaluating Our Approach to ‘Corporate Universities’, in which the approach to “corporate universities” or “academies” is re-evaluated.  These 2-3 week intensive trainings are meant to provide new associates with all the necessary content, tools and operating systems to drive successful business outcomes.

Kelly focused on the challenge of retention, questioning both the amount of information that an adult learner can retain and the rate at which the information is provided in these “training” programs. In speaking about evaluating current instructional design approaches, Kelly references Edgar Dale’s “Cone of Experience” that argues that adult learners remember:

  • 10% of what we read
  • 20% of what we hear
  • 30% of what we see
  • 50% of what we see and hear
  • 70% of what we say and write
  • 90% of what we do as a task – Simulate the real experience

Designing your corporate training program

How you are incorporating adult learning theories and more modern instructional design models in your corporate training program design? Leave us a comment or visit us on SurroundHealth. We would love to hear from you!

Read the full article here:

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How Healthcare Extenders Can Stay Current in the Era of e-Patients

Healthcare providers are no longer the sole gatekeepers of health information. The e-patient has emerged —individuals empowered by technology to collaborate and be actively involved in their health. Through the lens of diabetes, our recent webinar discussed this paradigm shift, as well as provided resources and tools for engaging with e-patients.

Panelists Hope Warshaw, MMSc, RD, CDE,BC-ADM; Deborah Greenwood, PhD-C, Med, RN, BC-ADM, CDE, FAADE; and Cherise Shockley shared many useful tips and tools for engaging with e-patients.

Here are 3 takeaways:

  • There are several trends driving the e-patient paradigm shift. Technology advancements are enabling people to access more information and make global connections. There are also dramatic changes being made in healthcare delivery, access, and wants/needs of consumers (Hope Warshaw)
  • HCPs should develop collaborative wisdom and learn from each other. E-Patients share data that educators and providers might not have. By working together, clinicians and e-patients can collaborate to decipher meaning of information. (Deborah Greenwood)
  • Online Communities empower, connect, and support patients. [Diabetes] online communities create a 24/7 ‘place’ for patients to share different perspectives, peer-to-peer support, storytelling, and resources and tools. Check out several DOCs shared by our panelists here.


Visit SurroundHealth to access more resources for YOU:

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Establishing a Social Media Strategy Plan for Health Communicators—10 Step Game Plan from the CDC

Despite being released a couple of years ago, the CDC resource “The Communicator’s Social Media Toolkit,” offers a great place for healthcare professionals to get started with having a social media presence. SurroundHealth member and health educator, Robin Vlamis, MPH, CHES, provided a condensed version of the toolkit in our latest article, “Social Media for the Health Communicator – a Toolkit Worth Your Time.” One of the important takeaways from the toolkit was to develop a strategy for your organization’s social media communications.

The CDC toolkit suggests the following 10 steps for developing this game plan:

  1. Identify and describe your target audience
  2. Determine your objective using SMART terms
  3. Define your audience’s communication needs
  4. Describe how social media integrates into your overall goals
  5. Develop key messages
  6. Determine who is responsible for implementation, and how much time they have
  7. Choose which social media tools to use
  8. List specific activities to carry out
  9. Determine who your key partners are and what they will do
  10. Explain how you will measure success

What’s your next step? Learn more in upcoming free webinar!

We know people nowadays are on-line and on social media. To learn how patients and health care professionals can best work together to utilize these tools, join us for a complimentary webinar next week! Details below:

The intersection of e-patients and providers— Where’s the sweet spot?

Wednesday, March 19 from 1 p.m. to 2 p.m. ET


  • Hope Warshaw, MMSC, RD, CDE, BC-ADM, owner, Hope Warshaw Associates, LLC
  • Deborah Greenwood, PhD-C, Med, RN, BC-ADM, CDE, FAADE, diabetes clinical nurse specialist and 2014 president-elect of the American Association of Diabetes Educators
  • Cherise Shockley, founder and CEO, Diabetes Community Advocacy Foundation

Plus: Get a certificate of completion and earn free CEUs (for RD and CHES)

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Tools for Using Technology for Health Counseling and Health Education

As healthcare extenders and providers, it is important to stay updated on the best ways to communicate with and reach our patients and clients. Today we are sharing some information gathered by our member and community contributor, Feon Cheng, in our latest SurroundHealth article, “Telehealth/Telemedicine: Using Technology as a Platform for Health Counseling and Education”.

With technology advancements opening doors for more efficient and innovating health communication methods, we thought it would be helpful to put together some tips & tools that healthcare providers can use in their daily work with clients.

Health Counseling

  • Google Helpout- Achieve both video and chat functionality, while remaining HIPPA compliant
  • Skype- At no cost, you can safely engage in video interactions as well as transfer files
  • Text Message- Provide reminders and reinforcement for your clients in between counseling sessions

Health Education

  • Web-Based Education Program- This is a great way to communicate health information to those who are too busy to attend an in-person class
  • Mobile Applications- There are several mobile apps that can serve as a great complement to the health counseling and education services that you provide for your clients. Learn more about mHealth in this free webinar archive.
  • Web-Based Support Program- Peer support is often a key for maintaining health and an online forum makes it easier for peers to interact with each other

To read the full article, visit us on SurroundHealth and also leave some comments!

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Key Barriers to eHealth Equity

In looking at the current and future eHealth landscape, it is important as healthcare professionals and educators to look at both the promise and barriers of technology. SurroundHealth member and community contributor, Christopher Kelly, MEd, discussed key barriers in our latest SurroundHealth article, which touches upon a publication from last spring entitled “White House Summit on Achieving eHealth Equity” as well as outcomes from a summit by the National Coordinator for Health IT, the Office for Minority Health and Zero Divide.

The barriers identified in the Summit encompass a variety of themes including: Educational, Attitudinal, Behavioral, Structural, Access, and Motivational. They are as follows:

  • Limited access to culturally appropriate, universally designed tools
  • Limited awareness or understanding of eHealth
  • Limited access to health technology
  • Limited digital literacy
  • Financial barriers (for both the patient and the organizations that support them)
  • Limited health literacy
  • Limited access to the internet
  • Privacy and security concerns

To learn more about best practices to overcoming these barriers, read the full article on SurroundHealth:

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Supporting women’s heart health by going RED

Are you wearing red today? SurroundHealth, along with our parent company, HealthEd, is participating in National Wear Red Day to show our support and advocacy for women’s heart health. Rooted in education, we feel that the best way to be heart healthy is to educate yourself and your loved ones. So today we are sharing some of our favorite resources on heart health for women:

  • The Heart Truth®- The Heart Truth is a national awareness and prevention campaign about heart disease in women sponsored by the National Heart, Lung, and Blood Institute (NHLBI), part of the National Institutes of Health of the U.S. Department of Health and Human Services. The Heart Truth campaign includes the following three components: professional education, patient education, and public awareness.
In support of National Go Red Day, HealthEd/SurroundHealth employees wore their best reds!

In support of National Go Red Day, HealthEd/SurroundHealth employees wore their best reds!

Share your thoughts. Let us know if you are celebrating National Go Red Day and what your best practices are for staying heart healthy and educating your patients and clients.

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